Electrolux is a world leading international appliance company, who are a part in the daily life of hundreds of millions of families around the world.
Each year, some 40 million consumers in more than 150 countries choose Electrolux products, such as cookers and cook tops, ovens, fridges and freezers, dishwashers, washing machines, tumble dryers, room air conditioners and vacuum cleaners. That translates to two products bought from them every second, every day of the year.

Electrolux trust Braxtel to handle their Sales and Customer services with Contact centers provided globally utilizing IVR for stock level enquires and ACD for performance enhancement and comprehensive business reporting. Indeed Electrolux adopted Braxtel as the “Standard” for contact centers within the organization.