Surrey Heath Council is a branch of Local Government within the United Kingdom that provides all local services to citizens with a focused aim of delivering a One Stop Shop to all of its customers.

All Local Taxation, Housing, Benefits and indeed all-local enquiries are handled in a consistent and effective way regardless of if the local citizen has called, e-mailed or personally visited the Council offices.
Braxtel Communications Contact center enables this process by integrating with many of the Councils back end applications and CRM software, Lagan.