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RealPage is headquartered in Carrollton, Texas, a suburb of Dallas. It is the recognized leader and pioneer in multifamily property management software, with a history of developing comprehensive, industry-leading property management systems for performance-conscious owners and managers. More than 20,000 apartment communities across the United States use RealPage’s products and services, which are offered for affordable, conventional, and student housing properties.
Braxtel partenered with Realpage to deliver tightly integrated solution used by Realpage to deliver their CrossFire© Call Center. Using Braxtels IVR and ACD solution with server side call flow integration into the CRM database for advanced routing. On the agent side the Fluency Agent API was used to completely integrate the Telephony functions into Realpages CRM app to create a seemless workflow.
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