braxtel Business communications specialists

Contact us UK (+44 1509 686020) -- US (+1 800 589 2477)

Overview of our Products

Braxtel's product portfolio provides a complete business communications solution enabling organizations to deliver an end-to-end customer experience across all channels of communication. Rapidly and affordably deploy your business communications platform. Serivce customer calls quickly using a combination of self-service and skills oriented agents. Craft the customer journey efficiently with visually built experiences, and manage, derive and customize critical business insight from the built-in analytics suite.

Flexible Solutions

At Braxtel we are committed to providing the most flexible of solutions, and enabling end-to-end customer interaction management across all channels of communication. Our products are designed and intended to be scalable alongside the growth of your business, and actively bringing together muti-channel contact handling and integration with enterprise applications.

Solution Deployment

Braxtel offers flexible deployment options for our solutions from self-installed premise based appliances to virtual or hosted instances.

Braxtel Customer Management helps lower costs while providing a path to high-functionality and reliable contact center applications. Our contact centre application server appliance delivers Braxtel applications optimized for VMware vSphere / Hypervisor.
  • ContactQ

    Multi Channel Inbound and Outbound communications platform. Dialler, recording, customizable analytics

  • Recorder

    Cloud hosted PCI / FSA compliant Call recording with quality monitoring and synchronized screen capture.

  • Open Source

    Award winning open source Contact Center solutions using globally recognised best of breed technologies.

  • Analytics

    Visualise and share data with advanced analytics. Powerful, simple and configurable intelligent analytics