Overview of our Products
Braxtel's product portfolio provides a complete business communications solution enabling organizations to deliver an end-to-end customer experience across all channels of communication. Rapidly and affordably deploy your business communications platform. Serivce customer calls quickly using a combination of self-service and skills oriented agents. Craft the customer journey efficiently with visually built experiences, and manage, derive and customize critical business insight from the built-in analytics suite.
At Braxtel we are committed to providing the most flexible of solutions, and enabling end-to-end customer interaction management across all channels of communication. Our products are designed and intended to be scalable alongside the growth of your business, and actively bringing together muti-channel contact handling and integration with enterprise applications.
Solution DeploymentBraxtel offers flexible deployment options for our solutions from self-installed premise based appliances to virtual or hosted instances.
Braxtel Customer Management helps lower costs while providing a path to high-functionality and reliable contact center applications. Our contact centre application server appliance delivers Braxtel applications optimized for VMware vSphere / Hypervisor.